Shipping policy

Shipping Policy

At Nexora UAE, we aim to process and deliver your orders as quickly as possible.

Processing Time

Orders are normally processed within 1–2 business days after payment is confirmed.

Delivery Time

For deliveries within the UAE, the estimated delivery time is 3–5 business days.

Delivery times are estimates and may vary due to circumstances outside our control, including courier delays, weather conditions, public holidays, customs procedures, or other unforeseen circumstances.

Shipping Charges

Standard shipping is AED 25.

Orders of AED 200 or more qualify for free standard shipping within the UAE.

Order Tracking

Once your order has been shipped, tracking information will be provided when available. You can use the tracking information to follow the progress of your delivery.

Delivery Address

Please make sure that your delivery address and contact information are correct when placing your order. Nexora UAE is not responsible for delays caused by an incorrect or incomplete delivery address.

Delayed or Missing Orders

If your order has not arrived within the expected delivery period, please contact us with your order number so we can assist you.

International Shipping

International shipping availability, delivery times, and charges may vary by destination. Any applicable customs duties, taxes, or import charges are the responsibility of the customer unless otherwise stated at checkout.

For shipping questions, please contact us through the contact information provided on our store.